2024 800-451-0287

If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ... . Espinoza family restaurant rialto

Should you have a question about claims processing, as the first point of contact, contact your electronic connectivity vendor, e.g., Availity or other connectivity vendor or contact …1-800-451-0287* Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider …800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)To obtain prior authorization through BCBSTX: Online – Use the Availity Authorization & Referrals tool via the Availity provider portal. By phone – Call the number on the member’s ID card, or use BCBSTX’s IVR at 1-800-451-0287. (See our Eligibility and Benefits IVR Caller Guide for instructions). Request Predetermination.Call toll-free (800) 252-8039 Monday – Friday 7 a.m. – 7 p.m. CT. Saturday 7 a.m. – 3 p.m. CT . Log in to chat in Blue Access for Members SM Monday – Friday 8 a.m. – 5 p.m. CT This means that once the claim is processed as secondary by BCBSTX, any patient share amount shown to be owed on the primary carrier's explanation of benefits is no longer collectible. If you have questions regarding a specific claim, please contact Provider Customer Service at (800) 451-0287 to speak with a Customer Advocate. Coordination of ... 800-451-0287* Claim Status may be obtained through the Availity Claim Research tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider Customer Service: 800-451-0287* Verification does not apply to administrative services only (ASO) plans. All claims should be submitted electronically. Blue For most BCBSTX members, if you cannot submit your eligibility and benefit inquiries online, this information can also be easily obtained through our Interactive Voice Response (IVR) automated phone system at 800-451-0287, available Monday through Friday, 6 a.m. to 11:30 p.m., CST, and Saturday, 6 a.m. to 6 p.m., CST. Exceptions Include all current and complete provider information on the claims, including the current tax identification number and NPI numbers in the correct fields. If a response has not been received to a claim, please contact Customer Service at (800) 451-0287, or check the Availity website for claim status before resubmitting the claim.Eligibility and Benefits IVR Caller Guide. 800-451-0287. Eligibility & Benefits IVR Caller Guide. Hours of Availability: Monday – Friday 6:00 a.m. to 11:30 p.m. (CT); Saturday 6:00 a.m. to 6:00 p.m. (CT); Sunday – Closed. 1 of 6. • Utilize your keypad when possible • Avoid using cell phones • Minimize background noise • Mute your ...phone system at 1-800-451-0287. Obtain Prior Authorization (if required) Prior authorization requirements are specific to the patient’s policy type and procedure being rendered. If prior authorization is required, services performed without prior authorization or that do not meet medical necessity criteria may be denied for payment, and the ...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287.Dallas, TX 75266-0044. 1 (855) 267-0214. BCBS Customer Service. 1 (800) 451-0287. Medical Provider Call. 1 (800) 581-0368. 24/7 Nurseline.Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to theThis means that once the claim is processed as secondary by BCBSTX, any patient share amount shown to be owed on the primary carrier's explanation of benefits is no longer collectible. If you have questions regarding a specific claim, please contact Provider Customer Service at (800) 451-0287 to speak with a Customer Advocate. Coordination of ...800-282-5385 (M–F, 7AM–6PM) Secure Contact Us Form. Texas Health Benefits Pool TX Health Benefits PO Box 141337 Austin, TX 78714-1337 Medical Claim Address Blue …For claim adjustments, submit a Claim Review Form or call 1-800-451-0287, 8 a.m. to 8 p.m CST, M-F For contract questions, contact your Network Management office All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan The Behavioral Health program is available only to those members whose ...HMO: 1-800-624-0756 Blue Choice PPO Customer Service: 800-451-0287 Blue Essentials Provider Cust Srvc: 1-877-299-2377 Blue Premier Provider Cust Srvc:1-800-676-2583 Eligibility and Benefit Information: availity.com Blue Cross Advantage HMO Phone: 1-800-327-9251 Medicare: 1-866-805-4589 Medicaid & CHIP: 1-800-454-3730 Amerigroup STAR+PLUS MMP ... For Commercial plans, connect with a Customer Advocate to check eligibility and telehealth benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage plans, call Blue Cross Medicare Advantage Network Management at 1-972-766-7100. Clinical Payment and Coding Policies 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)Call 1-800-729-2422 or the number on the back of the member ID card. Other Contact Information: For eligibility and benefits, contact Availity or other electronic vendor or call …In today’s fast-paced and highly competitive business landscape, it’s crucial for small businesses to stay ahead of the game when it comes to customer service. One effective way to...Deal alert to Singapore from LAX, OAK, SFO, SJO and SEA, which includes Thanksgiving travel. As I head to Singapore for the first time this fall, I invite you to do the same — with...The main conflict in the novel “Fahrenheit 451” by Ray Bradbury is the conflict between man and society. Guy Montag, the main character in the story, is a firefighter who starts fi...The main theme of Ray Bradbury’s “Farenheit 451” is the danger of censorship. The book is set in the 24th century and the media has control over the masses. Individualism is not al...Find out how to contact BlueCard for eligibility, benefits, prior authorizations, claim adjustments and more. For claim adjustments, call 1-800-451-0287 or see the plan …+1 800-774-3892+1 800-642-9273. 45, Tennesse, +1 800-924-7141. 46, Texas, +1 800-451-0287. 47, Utah. +1 866-227-0913+1 800-351-2370. 48, Vermont, +1 833-592- ...Jul 4, 2010 ... TX, BC TX, POB 660044 , Dallas , TX , 75266-0044, 800-451-0287, PC 800-441-9188 Rexel Inc. RFB, BC Empire, POB 1407 Church St Station , NY , NY ...Provider Customer Service 1-800-451-0287 Member Customer Service 1-888-697-0683 Electronic Medical Claim Submission . Electronic Payor ID: 84980 Paper Medical Claim Submission Address . ... 1-800-820-9994. Medical Appeals & Grievances . Blue Advantage HMO Appeals & Grievances P O Box 660044 Dallas, TX 75266-0044 Fax: 1-877-389 … 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) 1-800-528-7264. Use Availity to check benefits, eligibility, claims and prior authorize services. Telemedicine . MD Live . Phone: 1-888-450-1572 . ... 1-800-451-0287. BCBSTX Medical Care Management Department (Clinical information for a prior authorization or predetermination for medical healthcare services,Provider Customer Service 1-800-451-0287 Member Customer Service 1-888-697-0683 iExchange (Web-based application used to submit transaction requests for inpatient admissions and extensions, treatment searches, provider/member searches, referral authorization and select outpatient services preauthorizations and extensions) iExchange Web ApplicationVerify general coverage by submitting an electronic 270 transaction through Availity ® or your preferred vendor. Connect with a Customer Advocate to check eligibility and telemedicine benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage members, call Blue Cross Medicare Advantage Network Management ...(800) 451-0287. More. Directions Advertisement. 1001 E Lookout Dr Richardson, TX 75082 Hours (800) 451-0287 Photos. Also at this address ...Blue Advantage HMO: 1-800-451-0287 Blue Premier: 1-800-876-2583 MyBlue Health - 1-800-451-0287 P.O. Box 660044 Dallas, TX 75266-0044 . BCBSTX Employees and Dependents: 1-888-662-2395 P.O. Box 660044 Dallas, TX 75266-0044 Addresses for Claims Filing & Customer Service Phone Numbers,1-800-451-0287* Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call Blue Advantage HMO Provider Customer Service: 1-800-451-0287** Verification does not apply to administrative services only (ASO) plans. All claims should be submitted electronically. Blue Advantage HMO 800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) 800-451-0287 to speak with a BCBSTX Customer Advocate. Updated 12-31-2021 Page F (h) — 5 Blue Choice PPO and BlueHPN Provider Manual - Filing Claims ... Toll-free 1-800-451-0287 The following table provides claims filing and Customer Service addresses: Plan/Group Claims Filing Address Customer Service Address Blue Choice PPO Indemnity National Accounts BlueCard BCBSTX P.O. Box 660044 Dallas, TX 75266-0044 BCBSTX 75266-0044 Federal Employee Program (Group 27000) BCBSTX P.O. Box 660044 Dallas, TX For claim status inquiries, contact BCBSTX at 1-800-451-0287. When should I expect to receive payment? The claims you submit to the Medicare intermediary will be crossed over to the Blue Plan only after they have been processed by the Medicare Intermediary. This process may take up to 14 business days. It is the provider's responsibility to request payment directly from the member for non-covered services. If you have any questions about where to file your claim, please contact the Blue Cross and Blue Shield of Texas (BCBSTX) Provider Customer Service at 1-800-451-0287. Premier and Blue Advantage HMO Refund Policy, please contact 800-451-0287 to speak with an Customer Advocate. If you want to request a review of the overpayment decision, please view the Claim Review Process along with the Claim Review Form or review Section F in the Blue Essentials, Blue Premier and Blue Advantage HMO Physician, 1-800-451-0287 Member Customer Service . Phone: 1-888-697-0683 Language Line offers Translation Services . This option makes hundreds of languages available within 5 minutes. Phone: 1-800- 874-9426. for . Group. business supply code 70432 . 1-866-874-3972. for . Retail. business supply code 70664 . Availity ® Portal Provider Customer Service Phone: 1-800-451-0287 Member Customer Service Phone: 1-888-697-0683 Language Line offers Translation Services This option makes hundreds of languages available within 5 minutes. Phone: 1-800-874-9426. for . Group. business supply code 70432. 1-866-874-3972. for . Retail. business supply code 70664. Availity ® Essentials For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.For most BCBSTX members, if you cannot submit your eligibility and benefit inquiries online, this information can also be easily obtained through our Interactive Voice Response (IVR) automated phone system at 800-451-0287, available Monday through Friday, 6 a.m. to 11:30 p.m., CST, and Saturday, 6 a.m. to 6 p.m., CST. Exceptions1-800-451-0287 TDD: 1-800-735-2989 (for hearing impaired) BCBSTX provider portal. BCBSTX Provider Customer Service Numbers: BlueCard ® BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. …PPO Recoupment Process, please contact 800-451-0287 to speak with a BCBSTX Customer Advocate. Continued on next page . Updated 01-01-2015 Page 2 of 3 Sample PCS Recoupment DATE: MM/DD/YY PROVIDER NUMBER: 20001112222 CHECK NUMBER: 123456789 TAX IDENTIFICATION NUMBER: 987654321 ABC MEDICAL …phone system at 1-800-451-0287. Obtain Prior Authorization (if required) Prior authorization requirements are specific to the patient’s policy type and procedure being rendered. If prior authorization is required, services performed without prior authorization or that do not meet medical necessity criteria may be denied for payment, and the ...Consumer Cellular is a popular mobile phone carrier in the United States that offers affordable plans and excellent customer service. One of the ways customers can reach out to the...Locum tenens work is designed to fill these vacancies on an interim basis, although assignments can vary in length from a few days to many months. The solo physician, system or organization generally pays the locum tenens directly as an independent contractor rather than an employee. As covered health care providers,a locum tenens is … BlueChoice (PPO/POS): 1-800-451-0287; HMO Blue Texas: 1-877-299-2377; Upon completion of processing, telephonic requests for verification will receive a fax notice followed by a written notice via U.S. Mail. Customer Service at 1-800-451-0287. (To access the Interactive Voice Response (IVR) system, you must have full member’s information, i.e., member’s ID, patient date of birth, etc.) This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the Highmark BCBS of Pennsylvania (PA) Western region Professional: 800-547-3627. Highmark Blue Shield (BS) of Pennsylvania (PA) Western region Facility: 800-242-0514. Central and Northeastern region Professional: 866-731-8080. Central and Northeastern region Facility: 866-803-3708. For Commercial plans, connect with a Customer Advocate to check eligibility and telehealth benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage plans, call Blue Cross Medicare Advantage Network Management at 1-972-766-7100. Clinical Payment and Coding Policies Blue Advantage HMOSM Key Contacts List . Provider Customer Service 1-800-451-0287 Member Customer Service 1-888-697-0683 Electronic Medical Claim Submission . Electronic Payor ID: The BCBSTX electronic payor ID code is 84980. Should you have a question about claims processing, as the first point of contact, contact your electronic connectivity vendor, e.g., Availity or other connectivity vendor or contact BCBSTX Provider Customer Service by calling 1-800-451-0287. Updated 01-11-2024.Mail the Claim Review form which is located on the BCBSTX provider website. Select Education & Reference. then select Forms. Call BCBSTX EPO Provider Customer Service at 1-800-451-0287. Claim Reviews and Correspondence should be sent to: BCBSTX. P.O. Box 660044 Dallas, TX 75266-0044.Claim status may be obtained through the Availity Claim Status Tool or a web vendor of your choice or call Provider Customer Service at 1-800-451-0287. This guide is intended to be used for quick reference and may not contain all of the necessary information. For detailed information, refer to the Blue Choice PPO and Blue High Performance ...For BCBS of New Mexico members: Please call 1-877-723-5697, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday through Friday 8:00 AM to 7:00 PM CST.Are you on the hunt for an affordable apartment? With the average rent prices skyrocketing, finding a quality apartment for $800 or less can feel like searching for a needle in a h...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)po box 655488 dallas, tx 75265 800-451-0287. bcbs of texas. po box 655488 dallas, tx 75265 800-521-2227. bcbs of texas. po box 655488 dallas, tx 75265 800-451-0787. bcbs of the virgin island. po box 366068 san juan, pr 00926 888-592-7677. bcbs of utica-watertown. 12 rhodes rd utica, ny 13502 800-722-7884. bcbs of vermont. po box 186 montpelier ...1-800-528-7264. Use Availity to check benefits, eligibility, claims and prior authorize services. Telemedicine . MD Live . Phone: 1-888-450-1572 . ... 1-800-451-0287. BCBSTX Medical Care Management Department (Clinical information for a prior authorization or predetermination for medical healthcare services,Please note the Copay amount is on the front of the ID card. If you have questions, call Provider Customer Service: Blue Essentials: 1-877-299-2377 Blue Advantage HMO: 1-800-451-0287 Blue Premier: 1- 800-876-2583 MyBlue Health: 1-800-451-0287.In today’s fast-paced world, customer service plays a crucial role in shaping the overall user experience. When it comes to telecommunication services, Rogers is a well-known provi...Jan 1, 2021 · Verify general coverage by submitting an electronic 270 transaction through Availity ® or your preferred vendor. Connect with a Customer Advocate to check eligibility and telemedicine benefits by calling our Provider Customer Service Center at 1-800-451-0287. For Medicare Advantage members, call Blue Cross Medicare Advantage Network Management ... Anthem Blue Cross and Blue Shield Virginia. 800-533-1120 (Commercial Plan) /800-901-0020 (Medicaid) Premera Blue Cross Washington. 877-342-5258 (Select option 2) Regence BlueShield Washington. (866) 227-0913. Highmark BCBS West Virginia (Mountain State BCBS) 800-294-9568. Anthem BCBS Wisconsin.For claim adjustments, submit a Claim Review Form or call 1-800-451-0287, 8 a.m. to 8 p.m CST, M-F For contract questions, contact your Network Management office All behavioral health benefits are subject to the terms and conditions as listed in the member’s benefit plan The Behavioral Health program is available only to those members whose ... For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. 800-451-0287: Beacon Health Strategies: STAR, STAR+PLUS, STAR KIDS, STAR HEALTH, THSteps, CHIP: 855-481-7045: Cigna BH: 800-926-2273: Magellan Healthcare (DOES NOT INCLUDE BCBSTX HMO MEMBERS) Medicaid - STAR, STAR+PLUS, CHIP, Medicare Advantage: 800-788-4005: Scott and White Health Plan: All Plans: 888-316-7947:Are you planning to buy a new Alto 800 and wondering how much it will cost you on the road? Calculating the on-road price of a car involves various factors, including taxes, regist...1-800-451-0287 TDD: 1-800-735-2989 (for hearing impaired) BCBSTX provider portal. BCBSTX Provider Customer Service Numbers: BlueCard ® BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. …Phone Number: 800-327-9251 Mental Health: 800-882-4462 Behavioral Health: 800-926-2273 CignaforHCP.com Blue Choice PPO Members: ... Customer Service: 800-451-0287 Eligibility and Benefit Information: availity.com Product Type Commercial Risk www.myhealthspring.com https: ... For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT. Fraud Hotline: Health care fraud affects health care costs for all of us. If you suspect any person or company of defrauding or attempting to defraud Blue Cross and Blue Shield of Texas, please go to www.bcbstx-fraud.ethicspoint.com to make a report or call our toll-free hotline at (800) 543-0867.All reports and calls are confidential and may be made …800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)P L A N H I G H L I G H T S — E F F E C T I V E J A N U A R Y 1 , 2 0 1 2<br /> Refer to the patient’s ID card to determine which benefits apply.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)For claim status inquiries, contact BCBSTX at 1-800-451-0287. When should I expect to receive payment? The claims you submit to the Medicare intermediary will be crossed over to the Blue Plan only after they have been processed by the Medicare Intermediary. This process may take up to 14 business days.1-800-729-2422. EyeMed Vision Vision Member Services . 1-800-278-7916 Dental Blue Advantage HMO. members under age 20 benefits includes dental. For more information call: Dental Network of America at . 1-800-820-9994. Medical Appeals & Grievances . Blue Advantage HMO Appeals & Grievances P O Box 660044 Dallas, TX 75266-0044 Fax: 1-877-389-7594 ... Provider Customer Service Phone: 1-800-451-0287 Member Customer Service Phone: 1-888-697-0683 Language Line offers Translation Services This option makes hundreds of languages available within 5 minutes. Phone: 1-800-874-9426. for . Group. business supply code 70432. 1-866-874-3972. for . Retail. business supply code 70664. Availity ® Essentials

800-451-0287 877-774-8592 (Blue Cross Medicare Advantage Plans) 877-299-2377 (Blue Essential Plans) 800-676-2583 (Blue Card - Eligibility) 800-451-0287 (Blue Card - Claims) 800-451-0287 (Federal Employee Program - Claims) 800-442-4607 (Fderal Employee Program - Eligibility) Utah: 866-227-0913. Predator 212 flywheel

In the ever-evolving world of cybersecurity, staying ahead of potential threats and vulnerabilities is crucial. One valuable resource that organizations can turn to for guidance is...This means that once the claim is processed as secondary by BCBSTX, any patient share amount shown to be owed on the primary carrier's explanation of benefits is no longer collectible. If you have questions regarding a specific claim, please contact Provider Customer Service at (800) 451-0287 to speak with a Customer Advocate. Coordination of ...Claim adjustments call 800-451-0287* *interactive voice response (IVR) system — to access, you must have document control number (claim number) Blue Choice PPO SM and indemnity plans. Eligibility and benefits contact your electronic connectivity vendor, Availity or other electronic connectivity vendor or call 800-451-0287*Having a Roku device is a great way to access all your favorite streaming services in one place. But sometimes, you may run into technical issues that require assistance from custo...800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) Find the phone number for 800-451-0287 and other customer service numbers for different Blue Cross and Blue Shield of Texas products and services. Learn how to access electronic data interchange, prior authorization, claims status, and more. For BCBS of Texas members: Please call 1-800-451-0287, Monday through Friday 8:00 AM to 6:00 PM CST. For BCBS of Montana members: Please call 1-866-739-4090, Monday …For commercial claims, if you have additional questions, call our Interactive Voice Response (IVR) automated phone system at 1-800-451-0287. A document control number (claim number) is required when requesting to speak with an agent. The system is available Monday through Friday, 6 a.m. to 11:30 p.m., CT, and Saturday, 6 a.m. to 6 p.m., CT.800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.)800-729-2422: Behavioral health services - claims status inquiries. For services managed by BCBSTX: Contact Availity or other electronic connectivity vendor or call 800-451-0287* *interactive voice response (IVR) system — to access, you must have full member's information (for example, member's ID, patient’s date of birth, etc.) If you have questions or need to request a claim adjustment, a document control number (claim number) is required. You may access the IVR by calling Provider Customer Service at 800-451-0287. Hours of availability are: Monday through Friday, 6 a.m. – 11:30 p.m. (CST), and Saturday, 6 a.m. – 6 p.m. (CST). Simply provide your National ... .

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