2024 How do i reset my comcast cable box

Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box .... How do you reset a directv box

Select " Restart Device " To Reset The Cable Box. Using The Power Button: Make Sure All Cables Are Tightly Secured. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Box. Soft Reset Through Help Menu: Access the Xfinity help menu by pressing the A button on your remote control.The talking guide for Xfinity X1 is a voice guidance feature that allows customers with visual disabilities the freedom to independently explore thousands of TV shows and movies. It "speaks" what's on the screen and includes details such as program descriptions to help you decide what to watch. Voice guidance is available for the Main Menu ...We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …Highlight Settings (the gear icon) and press OK. Highlight Device Settings and press OK. Use the down arrow button to highlight Device Name. Press OK. Choose a name from the from the drop-down list and press OK. (See the Create Custom Name section for details on creating a custom name.) Press Exit to finish.Hard Reboot. Do the exact same thing as a soft reboot, but before plugging it back into the wall, press and hold the "Select" and "Power" buttons on the front of the cable box. In both cases, it'll then have to "ping" Comcast again to get all of the guide info, etc. It'll take about 30 mins. before it's completely done.BruceW. @spcaman wrote: RNG110 cable box ... "Reference code SOaOO". ... "One Moment Please, Available Shortly, Ref code S0a00" and similar messages are generated by the cable box when the signal for the channel you are trying to watch is too weak or has too much noise. This might be because of a bad box or a problem at Comcast (check https ...Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.Follow the steps below to perform a reset: 1. Power Cycle the Cable Box. The first step in resetting your Xfinity cable box is to power cycle it. Follow these steps: Locate the power cord connected to the back of the cable box. Unplug the power cord from the wall outlet or power strip. Wait for at least 10 seconds.To reset your Xfinity Cable Box: Make sure that your cable box is powered on. Press the 'Power' and 'Menu' buttons on your Comcast remote simultaneously to open up the User Settings menu on your TV. Use the 'Up' and 'Down' arrows on your remote to navigate between the different options on the User Settings menu and find the ...Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate the remote was reset. Keep in mind that when you factory reset an Xfinity remote it unpairs the remote and TV Box.Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more!What do you do when your Xfinity box says cast? The large box says Cast. I've unplugged each and restarted. that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem's cable from the wall and see if it progresses to a complete bootup based on the front display.Dec 24, 2020How do I reset my Xfinity guide? Find the power button on the Xfinity cable box and hold it down for about 30 seconds. This should automatically restart the device and reset the guide. Where is the reset button on the Xfinity cable box? The reset button is generally located at the side or back of the Xfinity cable box.Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the modem problem, but I got the new Netgear modem it happened to it as well. Do we have any technician from xfinity here to clear the waters? Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete. Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript. Method #1: Reboot via the Power Button. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. To do this, follow the steps below: Locate the Power button on your Xfinity cable box. Typically, it’s located at the front of the device. With your cable box switched on, press and hold the ... Change modem reboot time. My Xfinity modem (Arris TG1682G) reboots every morning at approximately 3:45am. Since it's the same time EVERY morning I assume it's a scheduled event. I've checked the Xfinity internet app and the Gateway login (10.0.0.1) and found no settings for daily reboot. My morning schedule is put on pause for 10 minutes EVERY ...Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen. Select …Step 3. Select the down arrow on your remote until you reach the "Y Pb Pr Ooutput" section. Press the right arrow on the remote until the "1080P" option is selected. Tech Support. Tech Support. Tech Support.Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn't resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Jul 26, 2022 ... Alternatively, you can reset your Xfinity TV box remotely through the “Xfinity My Account” mobile app with the “long reset” option. Once the ...All you have to do is reset your Xfinity Box. This is one of the first things you do when your Xfinity Cable Box is Not Working. Just follow the steps given below: Steps: First things first, find the reset button on your set-top box. After you've located the reset button on your set-top box, just press and hold that button for 5 seconds.To reset the password for your Xfinity modem/router, follow these steps: Connect a device (computer, smartphone) to the Xfinity network. Open a web browser (e.g., Safari for Apple devices, Chrome or Firefox for Windows or Android devices) and enter the default gateway IP address (e.g., 10.0.0.1). Enter the admin username and admin password.Thank you for taking the time to make this post for our Xfinity Community Forums! All great questions! You can use speakers with your Xfinity set-up, however, the external speakers would need to be connected to your TV, not the cable box. Once finished the Xfinity remote will control the volume on your TV, which speaks to and controls the speakers.Picture doesn't fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don't fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.CCJodie. @user_e234f0 It's a good first place to start to see if the issue is related to the remote or the actual cable box. If the issue still happens after getting new remote, then it's clearly the box's problem. Feel free to pick one up at any of our local service centers for free. This link can help find one near you: https://comca.st/3gBelks.Hi, ive tried both the main outlet, and and a different outlet. It doesn't seem to make any difference any way. Only certain channels seem to work.Troubleshooting steps · Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. · Hand-tighten all cable connections ...Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.Step 5. Connect the box. First, connect the coax cable in your hand to the to the TV and the other side to the "Video Out" jack on the back of the digital cable box. Plug the cable wire from the wall into the "Cable In" jack located on the back side of the digital cable box. Plug the power cord into a nearby electrical outlet.Learn how to turn the Purchase PIN on and off.Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK.The home button should take you to the Roku home screen, not the Roku Channel. If you're on a Roku TV, then you need to select the input your cable box is connected to. If you're not using a Roku TV, then you have to use your TV's remote to select the correct input. The Roku remote can't get you back to the TV interface.Pairing The XR15 Remote To Your TV. Switch on your TV and long-press the Xfinity and Mute buttons on the remote for 5 seconds until the light turns green. Enter the 5-digit code listed for the TV manufacturer. The light on the remote should blink as each digit is entered.If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed). For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs. If your Xfinity remote isn't controlling the TV, you may need to pair your remote.Mar 31, 2021 · Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee. Apr 20, 2022 · In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c... keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready.Skip the main menu and begin a search instantly, from anywhere, by entering numbers on your remote. In the Search menu, use the keypad to enter your search term. See an example of searching from the remote keypad. Setup: Programs your remote to control your TV and/or audio device Learn how to program the remote to control your TV or audio device.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. ...How to Restart an Xfinity Router. To manually restart your Xfinity router, do the following: Locate the "Reset" button found either at the front or back of the router. Hold down the button for ...- If you have a DTA (small cable box) and your remote control has a LANG button on it, press it. - If you have an HD or SD full cable box (non X1 with a blue on-screen guide) : Press the Menu button twice on the Comcast Universal Remote Control. A new screen below will appear, with the top-left option automatically selected.There is a list of Xfinity supported cable modems that are compatible and supported with their network (and many modems are compatible even if not supported). Comcast recently upgraded their network to DOCSIS 3.1, but it is backwards compatible to previous generation DOCSIS 3.0 model modems.. The customer support tech I had spoke to previously had recommended a now obsolete Motorola gateway.If it isn't, then change the TV Input with your xfinity remote. Also check if the source itself is faulty. When the input source is not working, then it might be time to get the hardware checked. System Refresh your Comcast Cable Box. Refreshing your Comcast cable box should be the next thing on your list if the first two methods are not your ...Learn how to use the admin tool and change your WiFi network name and password.Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose " Troubleshoot .". Select " Restart Device " to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.What to know when updating your Xfinity X1 TV Box. You can view our OTT streaming partner apps (such as Disney+ or Netflix) on most of our Xfinity X1 TV Boxes. If an X1 TV Box doesn't support an app, you'll be told how to order an updated one when you open the OTT app on X1. Learn more about exchanging your Xfinity X1 TV Box to watch OTT apps.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Sign in using your Xfinity ID and password. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. Click Call Forwarding. Enter the phone number where you want your calls forwarded to. Enter the phone numbers you want forwarded and click the Add button. I no longer work for Comcast.Changing Your Passcode in the Xfinity Home App. On the Overview screen, tap the More icon, then tap Settings. Tap Security Codes. Scroll down to Central Station Passcode, then tap the pencil icon. Enter your four-digit Master Keypad Code. You will be able to see your current Central Station Passcode. Enter a new passcode and then tap Save.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and …Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router.Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity's most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...For Xfinity Internet customers with gateways. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Tools section. The WiFi password (s) and network name (s) will show up on the screen.Change your voicemail PIN over the phone. Dial *99 or your Xfinity Voice number. Enter your passcode when prompted. If you're accessing your voicemail for the first time, you'll be prompted to create a password and record a personalized greeting. Press 4 for personal options.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Step 5. Connect the box. First, connect the coax cable in your hand to the to the TV and the other side to the "Video Out" jack on the back of the digital cable box. Plug the cable wire from the wall into the "Cable In" jack located on the back side of the digital cable box. Plug the power cord into a nearby electrical outlet.Select " Restart Device " To Reset The Cable Box. Using The Power Button: Make Sure All Cables Are Tightly Secured. Press And Hold The Power Button On The Front Of The TV Box For 10 Seconds To Restart The Box. Soft Reset Through Help Menu: Access the Xfinity help menu by pressing the A button on your remote control.There is a list of Xfinity supported cable modems that are compatible and supported with their network (and many modems are compatible even if not supported). Comcast recently upgraded their network to DOCSIS 3.1, but it is backwards compatible to previous generation DOCSIS 3.0 model modems.. The customer support tech I had spoke to previously had recommended a now obsolete Motorola gateway.point the remote directly to the set top box. press the Xfinity button and the info button down (i) at the same time until LED on remote changes color. you will see a code on the TV you are watching. type those 3 numbers in and the remote will then be paired to that set top box. 0.Hold down the Power and Menu buttons on the remote, and wait till the User Settings menu pops up on the screen. Click on both the Up and Down arrow keys on your remote to bring up the Restore Defaults setting. Use the Right arrow key to click on OK to perform the factory reset.See also How To Reset Xfinity Cable Box - Important 3 Step Fix Guide 2024. Remember, the process will take a few minutes, but it will most likely fix the guide. ... Why is my Comcast guide not working? ... How do I reset my Xfinity guide? Find the power button on the Xfinity cable box and hold it down for about 30 seconds.If you don't see your network, you may need to search or type in the name. When asked, enter your WiFi password on the remote control or on-screen keyboard (your TV may call your password a "Network Key"). Note: Exact setup steps vary from TV to TV. If you need more help, see your TV's user manual. Additional Tips for Connecting Your Smart TVEnable Dolby ATMOS on X1. Once you have connected your Dolby ATMOS compatible stereo system to your X1 TV Box with an HDMI cable, visit Settings > Device Settings > Audio > HDMI Audio Output and select Expert Mode. Message: "Expert Mode: The best available Dolby sound will be passed through to your audio system.Wait about 10 seconds and turn your TV on with its remote, not Xfinity remote. That may not be convenient, but it works. You may then use the remote without issue until its time to turn on again. The TV needs to see that the DVR is engaged before it will connect. I only need to do this on one TV.3. Plug the power cord back into the Comcast cable box. 4. Turn the cable box back on by either pressing the "Power" button on the front of the cable box or using your remote control. 5. Wait for the cable box to fully restart and hopefully the refresh will be successful. If the refresh is not successful after step 5, you may need to reset ...To access Device Settings: Press the xfinity button on the remote. Highlight Settings (the gear icon) and press OK. Use the down arrow on the remote to highlight Device Settings and press OK. Use the down arrow on the remote to highlight Screen Saver and press OK. Highlight Screen Saver Starts After and press OK.Turn on your TV and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup. Step 1: Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 3:You can do a soft reboot by unplugging your comcast box for 60 seconds or more. I did this when I was having trouble with my guide and it cleared up when I plugged it back in.Restart your TV box 1 Power off your TV Box. 2 Remove the power cable from the back of the unit. 3 Unplug the power cable from the wall outlet or power bar. 4 Wait 30 seconds, then reconnect the power cable. 5 Wait 30 seconds to 2 minutes for the TV box to reboot 6 Power on your TV box to see if it works. What to do if your TV is not working ...Hi, ive tried both the main outlet, and and a different outlet. It doesn't seem to make any difference any way. Only certain channels seem to work.Jan 14, 2022 · To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Method #1: Reboot via the Power Button. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. To do this, follow the steps below: Locate the Power button on your Xfinity cable box. Typically, it’s located at the front of the device.Rustyben. Hello, I am dealing with a very annoying issue of the Xfinity XG1V4 K Cable Box resetting itself to a Video resolution to 480p even after going into the Video Preferences and setting the resoltion to 2160p (Best Available). The configuration I am using is the XG1V4 connected to a Marantz receiver ( Model SR5014) via an HDMI cable to ...Press the wps button on the bottom. It should ask if you want to disconnect the network or something like that. Then setup new network manually. I've heard mixed answers on whether they work with different providers. thanks for the reply. i will most likely try this soon. maybe it works with the new network 🤷🏻‍♂️.Hello, I'd like to help you with your question. Please remember to click the accept button if you are satisfied with my answers. Using the remote control, hold down the 3 key while disconnecting and reconnecting AC power to the DCT700.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.Here is my situation. I have a X1 DVR cable box plan. However, I am still using a legacy box. I have been using the Xfinity Stream app to record programs to the cloud, approximately 50 hours worth so far. Now the people both at the Xfinity store and on the telephone tell me I only have a plan that allows for 20 hours of recordings on the X1 DVR.To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0.The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/video receiver, HDMI switch, dvd player, etc) The video connections between the TV Box and the television are connected incorrectly. The next step is to check if you are able to perform the following: "exit>exit>exit>720".

Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process. Wait for picture and sound to return .... Lingerie item crossword clue

Learn about transferring your services when you move.As you may already know, there are two modes for your TV Box when there has been no activity for four hours. Power Saver Mode, which conserves your power, and Nap Mode, which does not save power. Your TV Box will automatically go into Nap Mode after four hours of inactivity if you do not have Power Saver on. Currently, there isn't an option to ...To have an X1 Wireless TV Box in your home, you'll need: Xfinity TV service. At least one additional X1 TV Box to act as the primary X1 device on your account. Xfinity Internet with an eligible leased wireless gateway with RDK-B or customer-owned approved cable modem/gateway (if you upgraded from Xfinity Flex) to stream video over the X1 ...The below are links to individual license information for Comcast's TV Box models. Pace TV Boxes; Samsung TV Boxes; Arris TV Boxes; Additional, updated open-source license information for certain TV Box models; Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your ...Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete. Check the power and connections for your devices. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven’t come loose, the outlets are working and a fuse hasn’t blown. Check that all the cable connections are secure. If your TV is hooked up to a TV Box, VCR, or DVD player, check ...To reset your cable box to factory settings, you will need to locate the reset button on the back or side of the device. Once you have located the reset button, press and hold it down for 10 seconds. This will reset all settings, including channels, passwords, and parental control settings, back to factory defaults.To access Device Settings: Press the Xfinity button on the remote. Highlight Settings (gear icon) and press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow on the remote to highlight Device Settings and press OK. Video Display. To access Device Settings: Press the xfinity button on your remote. Use the left arrow or right arrow button to highlight Settings (the gear icon). Press OK. Note: If your remote doesn't have an OK button, press the raised button in the center of the directional pad. Use the down arrow button to highlight Device Settings. Press OK. For Xfinity Voice customers, try restarting the modem by pressing the Reset button located on the back of the modem. Press the Reset button until you see the lights go off on the front of the unit. Release the Reset button and wait for all of the indicator lights to come back on.Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the ...Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the modem problem, but I got the new Netgear modem it happened to it as well. Do we have any technician from xfinity here to clear the waters?If your Disney+ subscription is billed through Xfinity, you can change your plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change next to your current subscription plan. Follow the prompts to choose your new plan.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Press the wps button on the bottom. It should ask if you want to disconnect the network or something like that. Then setup new network manually. I've heard mixed answers on whether they work with different providers. thanks for the reply. i will most likely try this soon. maybe it works with the new network 🤷🏻‍♂️.General X1 DVR information. Record up to six shows at once: With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows and delete or manage recordings from all your X1 devices. Schedule a program, series, personality or sports team to record. Specify recording options to end a recording late, record only ...keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Solved by pressing this button and then going to prompt to change network. Locked post. New comments cannot be posted. Archived post. New comments cannot be posted and votes cannot be cast. 1. Sort by: Search Comments. AutoModerator.3. Plug the power cord back into the Comcast cable box. 4. Turn the cable box back on by either pressing the “Power” button on the front of the cable box or using your remote control. 5. Wait for the cable box to fully restart and hopefully the refresh will be successful. If the refresh is not successful after step 5, you may need to reset ....

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