449. 86K views 2 years ago. This video will show you how to reset xfinity comcast XR-15 remote to function fully, so you can use volume and power button from …Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you're using an XRA Large Button Voice Remote, you can press and release ...We would like to show you a description here but the site won't allow us.Apr 6, 2022 · The reset method for the XR11, XR5, and XR2 is identical, and you may use the same four steps. The first thing you should do is find the setup button. Once you’ve found the setup button, press it and look at the LED light on the front of the remote while holding it down. Keep pressing the button until the LED light turns green. The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ...Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years. The company's last si... Indices Commodities Currencies ...Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ...The reset method for the XR11, XR5, and XR2 is identical, and you may use the same four steps. The first thing you should do is find the setup button. Once you’ve found the setup button, press it and look at the LED light on the front of the remote while holding it down. Keep pressing the button until the LED light turns green.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Use the down arrow button to highlight Device Lights and press OK. Select Power Light Brightness and press OK. Use the left arrow or right arrow button to select the brightness level you want, then press OK. Press Exit to finish. Learn about device lights on X1.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.To perform a factory reset on an Xfinity XR15 remote: Simultaneously press and hold the A button (triangle) and the D button (diamond) until the status light on the remote changes from red to green. This takes about 5-10 seconds. Then, press 9-8-1 on your remote to complete the factory reset.How To Reset your Xfinity Remote: If you want to reset your Xfinity remote, you first need to identify the model of your remote. Xfinity changes the design and the button layout of their remotes with every new iteration of their device, and the resetting process differs with each remote. Factory Reset the Xfinity Remote with a Setup Button. If ...Turn on your Samsung TV by pressing the power button under the TV. Image: KnowTechie. Connect the Xfinity TV box to the Samsung TV, and select the right input on your TV. Image: KnowTechie. Take ...This video tutorial includes detailed narration including descriptions of button shape and feel to help orient our customers who are blind or have low vision or a visual disability to the XR5 remote. This tutorial applies to the XR11 voice remote as well. On the XR11, the Search button has been replaced by the voice button. Pressing the B key ...Xfinity Voice Remote FAQs. How do I use voice control? Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command.Follow these steps to program remotes with a Setup button (e.g., XR11, XR5, XR2): Turn on your TV and TV Box. Press the "Setup" button on the remote until the LED changes from red to green. Press ...Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question?232K subscribers. Subscribed. 1.8K. 1.6M views 4 years ago. Need help programming your Xfinity X1 Voice Remote (model XR15)? Xfinity is here to help. For more detailed instructions, visit...If you don't have the Xfinity app, you can still reset your Xfinity cable box by taking the following steps: Turn on the device. Make sure the green light on the cable box is blinking. Press the menu button & the power button at the same time. A menu called "User Settings" will appear on your screen.Can't program COMCAST remote to Onn TV. Do a forum search, there are lots of threads. Onn is one of those brands people have difficulty with.Follow the steps below to search for your code.1. Turn on your TV.2.On your remote, press and hold theSetup button changes from red to green.3.Enter 9-9-1 bu...If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how: Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.Here's how you can reset it to fix the Xfinity remote not working problem: Step 1: Locate the Reset button on the back of the Xfinity box. Step 2: Press the Reset button for around 10 seconds. Once the reset is successful, try using your remote again. If it fails to work, move on to the next fix.While watching TV, press the Last button on your remote to display the last programs or channels viewed. Use the left and right arrows on the remote to highlight a program and press OK. Note: Select the green D button to clear the last watched history. For additional details, see Clearing Last Watched History on the X1 Guide.For parents and guardians of children, learn about managing parental controls for Xfinity Internet, Xfinity X1, apps, and more. Get information on digital safety for your family.If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Support is also available on your mobile device through the Samsung Members App. Get support. If your remote isn't working, the main thing to check is whether it's your TV/Odyssey Ark smart monitor or your remote at fault. If it is the remote, a fresh pair of batteries, a charge, or a reset is all it may need.2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you.From here, you have five reset options: RESET - Restarts the Gateway the same as unplugging and plugging it back in. RESET WIFI MODULE - Turns off your Gateway's WiFi radio and then turns it back on. RESET WIFI ROUTER - This is the same as rebooting a wireless router attached to a cable modem.To perform a factory reset on an Xfinity XR15 remote: Simultaneously press and hold the A button (triangle) and the D button (diamond) until the status light on the remote changes from red to green. This takes about 5-10 seconds. Then, press 9-8-1 on your remote to complete the factory reset.Step 3. Press "Setup". Find the "Setup" button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it's working. Step 4. Press "Xfinity". There's a button labeled "Xfinity," which you will need to push. This will change the LED light green. Step 5.Press and hold the setup button. Continue holding until the light turns green. The remote will be reset. Release the Setup button when the light turns green. Wait for about 5 seconds. Press and hold the Power button until the light turns red. Release the Power button when the light turns red.To check for firmware updates, you can follow these simple steps: Press the "Menu" button on your Xfinity remote. Navigate to the "Settings" or "Preferences" option. Look for the "Remote" or "Device" settings. Select the "Firmware Update" or similar option. Follow the on-screen instructions to update the firmware.Xfinity XR 11 voice remote Full breakdown reset program and function.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.9-8-1 is the code to reset the Xfinity remote. How do I replace my Xfinity remote control? You can get a new one from an Xfinity store near you, or you may order a remote through the Xfinity assistant or by contacting them. Can I use a universal remote for Xfinity? You will have to transform your remote to Xfinity Universal Remote by using the ...If you have an xFi Gateway, the Xfinity Status Center and the xfinity.com website will redirect you to the Xfinity app to view and change WiFi information. To manage it in the Xfinity app: Log in to the Xfinity app (download on the App Store or Google Play). If you already have the Xfinity app, make sure you have updated to the latest version.Select Your Remote. Help and support with your Xfinity Remote, select your remote control type and get the support you need to enjoy your Xfinity TV!Xfinity XR 11 voice remote Full breakdown reset program and function.You need to Xfinity Remote Codes when pairing your Xfinity Remote for it to work with your TV or audio device. It sends instructions to the TV using an IR blaster. These instructions follow patterns that they identify using Remote Codes. ... 9-8-1 is the code to reset the Xfinity remote. How do I replace my Xfinity remote control?If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Sounds like the default input on your TV is not the HDMI port your Comcast TV box is plugged in to. Go into your TV's settings and see if you can change the default, or try moving your TV box cable to the other HDMI port on your TV. 0. 0.You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.Yes, UPS will take care of packaging and returning the equipment, no charge. Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords.Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.You can restart your Xfinity router without an app by pressing the reset button on your router. If you don't see a reset button, you can also login and restart the Gateway through the web. Conclusion. To sum up, when you hard reset your Xfinity router, it will erase all the settings and turn it back to default.If there's no Setup button, press the Xfinity and Info buttons simultaneously. Press the Xfinity button until the green light starts flashing. Type the 3-digit code that will pop up on the screen. 5. Reset the TV Box. Sometimes, the real troublemaker isn't even the remote - it's the TV box itself.Remote control: You will need the remote control that came with your Xfinity cable box. This will allow you to navigate through the menu options and access the reset button. Power source: Ensure that your Xfinity cable box is plugged into a working power outlet. A stable power source is necessary for the reset process to be successful.Have you wanted to reset your Comcast X1 remote but could not figure it out? I will step you through the process. I hope it helps.Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.To reset Netflix when using Xfinity, simply press the "A" button on your Xfinity remote control and scroll over until you see "Reset Netflix" and click the option to proceed. By quickly resetting Netflix, any small issue that exists within the app that poses no major threat will be instantly resolved once the app has completely reset.Resetting The XR15 Remote. To set this remote, all you need to do is press and hold the “A” and “D” buttons at the same time. Wait until the light on the remote blinks. Once this happens, you simply need to press 9-8-1, which will factory reset the Xfinity remote. Step.Choose how to set up your web remote . Log in via web with your Xfinity ID and password, or select Easy Pair to get a 7-digit code that you'll enter using your handheld TV remote.Mar 4, 2022 ... Press Power, then Last (<- arrow), then Volume Down (-) on your remote in sequence to complete the factory reset. Once this is complete you can ...Yes, but your Xfinity ID is the only thing you need to remember in addition to your password. Your Xfinity ID gives you access to everything from managing your account to streaming content. Your Xfinity ID can be your email address, mobile number, or a username you may have set up previously.In this video I show you how to program the Xfinity Voice Remote to a TV so the volume, mute, and power buttons work. If your TV is compatible, I show you st...About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.Hello, @user_dc3edd, I hope your time away is going well. You can reset your modem from the Xfinity My Account app. Do you have the app? From the app if you go to the Internet section you can select "Troubleshoot" to reset your modem. This might not work in all situations, but I would give this a try! 4.Here's the detailed steps to Direct Message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Turn on your TV. Press and hold the SETUP button for five seconds. The LED indicator will turn from red to green. Press the CH button repeatedly to search through the manufacturer codes until the TV turns off. Once the TV turns off, press the SETUP button. The status LED light on the remote should flash green twice.on a smart device run the Xfinity TV remote app. you can use the app like your own remote but it is connected directly to the internet. If it is much faster in response then you know your upstream signal (sent from the set top box to Comcast servers) is not getting a good signal level and that can be fixed. problem can be outside your home to Comcast servers or in the home wiring.Once your remote is paired with your set-top box, you can use voice control. Press and hold the Voice button until you hear the audio tone. Speak a voice command to the remote while continuing to hold down the button. The Status LED will be solid blue while you speak your command. Release the Voice button when your command is complete.Andyross. Sometimes, the box forgets it. Try simply rebooting the box and see if that fixes it. You can either pull the power cord for a few seconds, or hit the "A" key and choose restart. Or you can wait a few days, as X1 boxes will typically reboot overnight every few days.To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. Voice (Microphone): Activate voice control. Home: Go to the home screen. Navigation pad: Navigate through on-screen menus. VOL: When the Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL- buttons increase or decrease the volume. Mute: Turn sound off or on. One way to troubleshoot your remote is to reset its memory. When you do so, you erase any programming codes from the remote's memory. This process is similar to reformatting, or resetting, an MP3 player. The remote control is reset to its factory settings, allowing you to begin reprogramming the remote with televisions and other appliances.1. Ensure the device is currently powered on. 2. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. 4. Press 'OK' - this should cycle the equipment to perform a factory reset. 0.Resetting your Xfinity remote control can help resolve these issues and get your remote working properly again. How to reset your Xfinity remote control. Resetting your Xfinity remote control is a simple process that can be done in just a few steps. Follow the instructions below to reset your Xfinity remote control: Step 1: Remove the batteries ...Turn on your TV. Press and hold the SET button until the red light flashes twice, then release. Enter the first manufacturer's code you found in step 2. The red light will flash twice. Press the POWER button. If the TV turns off, make sure that the VOL+/- and MUTE buttons also work. If so, you're all set!Once your remote is paired with your set-top box, you can use voice control. Press and hold the Voice button until you hear the audio tone. Speak a voice command to the remote while continuing to hold down the button. The Status LED will be solid blue while you speak your command. Release the Voice button when your command is complete.Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out.Method #1: Reboot via the Power Button. The first thing you can do when your Xfinity cable box is not working is to reboot it using its Power button. To do this, follow the steps below: Locate the Power button on your Xfinity cable box. Typically, it’s located at the front of the device. With your cable box switched on, press and hold the ...Resetting the Remote: If none of the above info works, try to the ‘ reset Xfinity remote ‘ option. Follow these instructions: Press and hold the “Setup” button for about three seconds until the LED status light turns solid green. Enter 9-8-1 using the numeric keypad. Press the “Setup” button again to complete the reset to factory ...Welcome to Xfinity On Campus. Enjoy all your favorite channels included with your on-campus housing. Get TV on your terms, from premium shows to nonstop live sports. All from Xfinity. Use up and down arrows to browse suggestions after input. Confirm your choice with enter key, or esc key to close suggestions box.Press the xfinity button on the remote. Select Settings ( Gear icon ). Click on Remote Settings to view the battery level. You can also determine the battery level of your Xfinity remote by following the steps below: Press the Setup button on the remote until the LED at the top of the remote changes from red to green. Press 9-9-9.Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ...You can still fast forward, rewind and jump using the buttons on your remote. Notes: Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point.Factory Resetting your Xfinity RemoteTurn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.I need to restart the touchscreen. You usually won't need to restart your touchscreen unless instructed to do so by Xfinity Home support. Learn how to restart your touchscreen. Weather isn't working. If you're having problems with the weather information on your touchscreen: Make sure the touchscreen is connected to the internet. Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. To perform a factory reset on an Xfinity XR15 remote: Simultaneously press and hold the A button (triangle) and the D button (diamond) until the status light on the remote changes from red to green. This takes about 5-10 seconds. Then, press 9-8-1 on your remote to complete the factory reset.5. Press the TV Power button on the remote. If the TV turns off, you have successfully. programmed your remote. Turn the TV back. on and press the VOL +/- and Mute buttons. to confirm they control the volume of your. XFINITY XR 11. device.Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it. This guide will show you how.Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.like and subscribe please xfinity.com/support That is the website with the current steps to help anyone with any xfinity devices if it is not working. just ...Here's what the box looks like, as well as the message on the TV. turn on the TV and put the input on cable TV. hold the remote for the set top box and press both the Xfinity button and the mute button and the same time holding them both down until the red LED on the remote turns to green. The TV should then show a 3 digit number that is unique ...Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.To perform a factory reset on an Xfinity XR15 remote: Simultaneously press and hold the A button (triangle) and the D button (diamond) until the status light on the remote changes from red to green. This takes about 5-10 seconds. Then, press 9-8-1 on your remote to complete the factory reset.
@Barmar It could definitely be the remote itself if you've tried other batteries and resetting the cable box. Another troubleshooting step is to factory reset the remote and pair it back to the cable box. We offer free replacements at your local Xfinity Store or we can ship a replacement out for a small, one-time fee.. Stardew mummified bat
Watch Prime Video on X1 and Flex. To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous ...Change your voicemail PIN over the phone. Dial *99 or your Xfinity Voice number. Enter your passcode when prompted. If you're accessing your voicemail for the first time, you'll be prompted to create a password and record a personalized greeting. Press 4 for personal options.Forgetting your password can be a frustrating experience, especially if you need access to your account right away. Fortunately, most websites have a password reset process that ca...user_2c4dce. I have been trying to pair my Xfinity remote with my new Vizio TV remote. I have been through 5 different techs, live people, and had a home visit last Thursday. The tech got the pairing, but it only lasted until 30 minutes after he left. The Vizio remote controls on/off and sound.The Xfinity web remote works with any browser on a computer, tablet, or smart phone. This allows the user to simply type in voice commands after selecting the microphone icon on the screen. The Xfinity web remote is also compatible with screen readers, eye tracking software, and sip and puff (SnP) devices. The Xfinity web remote will also work ...Download this manual. Pair your XR5 for Aim Anywhere control! Your XFINITY Remote can be paired with Aim. Anywhere devices, including select set-top. boxes*, allowing you to control your devices. even when they are placed out of line-of-sight. Info and Codes. (for example, in an entertainment center, behind. your TV, or in another room, up to ...Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations. Press and hold the Xfinity button and Info button until the status LED changes from red to green (about 5 seconds). You should see the an on-screen confirmation when the remote is paired. If you do not see confirmation, press the …To reset your Xfinity remote (XR11), do this: Press and hold the "Setup" button until the light turns from red to green. Press the following combination "9, 8, 1". The LED light would flash green twice meaning your remote has been successfully reset. Resetting your Xfinity Remote unpairs your devices so you have to pair them again.Can't change channel on your cable box? Remote NOT working on your cable box?Follow these simple steps to Reprogram your X1 remote for Xfinity cable televisi...Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...For those who prefer a hands-on approach, we'll walk you through the manual code entry method to reset your Xfinity Remote. Using the Xfinity My Account app Discover the convenience of using the Xfinity My Account app to reset your remote with just a few taps on your smartphone.Enjoy your XFINITY ® TV right away! Program your remote to get started. ¡Disfruta de XFINITY ® TV ahora mismo! Programa tu control remoto para comenzar.Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red. Press 9-8-1. You will see that the LED will blink twice in green color.While watching TV, press the Last button on your remote to display the last programs or channels viewed. Use the left and right arrows on the remote to highlight a program and press OK. Note: Select the green D button to clear the last watched history. For additional details, see Clearing Last Watched History on the X1 Guide.Sign in using your Xfinity ID and password. Click the settings wheel in the upper-right corner and select Settings to see your Voice Preferences. Click Call Forwarding. Enter the phone number where you want your calls forwarded to. Enter the phone numbers you want forwarded and click the Add button. I no longer work for Comcast.Factory reset the Xfinity Voice Remote with a Setup button (XR11) Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1. …I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ...Place the Wireless Gateway on its side. Press down and pull back on the latch holding the battery door on the bottom panel. Slide the battery out of the bay. Close the battery compartment. Note: If you have an xFi Advanced Gateway, simply unplug the battery and connect the xFi Advanced Gateway directly to AC power.Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box.I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ....
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