To locate a doctor, hospital, or medical assistance services(24 hours a day, 7 days a week) Call Blue Cross Blue Shield Global®Core Service Center at 1-800-810-2583 or. Call collect at 1-804-673-1177. If you need inpatient care. Call 1-800-810-2583 (select international option) or collect at 1-804-673-1177.BlueCare Telehealth: Get Care from Anywhere! Medical and behavioral health visits available. Have a BlueCare online medical visit 24/7 or behavioral health visit by appointment using a computer, smartphone, tablet or any device with internet and a camera. Before every visit, you will see what it will cost based on your plan type and …The BCBSLA Welcome to the Network notification letter will notify you of next steps and your network participation effective date shall be the effective date indicated on the signature page of your provider agreement. BCBSLA does not backdate network participation. Any claims submitted prior to network participation will process as out-of …BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ... Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_22-425_MKLA. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers. BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ... Please check your group’s plan documents to ensure you are visiting networked providers and pharmacies. To view all in-network providers, please choose the HMO Louisiana HMO/POS network in the All Networks dropdown above. To get the most out of your benefits and for the lowest cost share, click here to view providers participating in the ... Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_22-425_MKLA. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers. We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ...This may include login delays, difficulty registering a new account, or not being able to view your member information. You can visit our Help Center to find answers to commonly asked questions or call Customer Service at 1-800-495-2583, 8 a.m.-8 p.m., Monday-Friday. We apologize for any inconvenience this may cause.This may include login delays, difficulty registering a new account, or not being able to view your member information. You can visit our Help Center to find answers to commonly asked questions or call Customer Service at 1-800-495-2583, 8 a.m.-8 p.m., Monday-Friday. We apologize for any inconvenience this may cause. Login - iLinkBlue | Blue Cross Blue Shield of Louisiana. Network Development. Option 1. Fax (225) 297-2750. Provider Credentialing. Option 2. Fax (225) 297-2750. EDI Services. Option 3. We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ...HOW TO FILE A CLAIM. Items 1 through 12 of the top portion of the claim form must be filled out by you. The doctor, hospital or other supplier may complete the bottom portion of the form; or you may attach a copy of an itemized bill of the charges from the doctor or supplier. A sample of the part that you must complete is shown below.BCBSLA remains focused on serving our customers and remaining the healthcare partner of choice in Louisiana for the next 90 years and beyond. Cindy Wakefield, Vice President of Strategic ...We pay 100 percent of preventive care services in network. For pediatric dental and vision, $0 for diagnostic and preventive dental and routine eye exams and hardware when received from a network doctor. *Our series of point-of-service (POS) plans and HMO plans are offered by HMO Louisiana, Inc., a wholly owned subsidiary of Blue Cross and Blue ...We have made it easy for our members to find a provider! Click on the Find a Doctor link at the top of any page on bcbsla.com. Choose a directory from the Directories column under the Find a Doctor dropdown menu at the top of the page. 3. Select your network and enter provider name. . 4. View the list of providers returned in the search results.We would like to show you a description here but the site won’t allow us.BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...Login - iLinkBlue | Blue Cross Blue Shield of Louisiana. Network Development. Option 1. Fax (225) 297-2750. Provider Credentialing. Option 2. Fax (225) 297-2750. EDI Services. Option 3. BlueCare Telehealth: Get Care from Anywhere! Medical and behavioral health visits available. Have a BlueCare online medical visit 24/7 or behavioral health visit by appointment using a computer, smartphone, tablet or any device with internet and a camera. Before every visit, you will see what it will cost based on your plan type and benefits. BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...What is this Settlement about? This settlement, arising from a class action antitrust lawsuit called In re: Blue Cross Blue Shield Antitrust Litigation MDL 2406, N.D. Ala. Master File No. 2:13-cv-20000-RDP (the “Settlement”), was reached on behalf of individuals and companies that purchased or received health insurance provided or administered by a Blue Cross …Benefits just got easier with eEnrollment. Blue Cross and Blue Shield of Louisiana now offers eEnrollment - a new user-friendly online enrollment tool.*. eEnrollment provides best-in-class technology that makes managing employee benefits more efficient and easier than ever. *Benefitfocus is an independent company providing electronic billing ... Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]. BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...With gym packages starting at $19 a month, you'll have access to 11,000 participating fitness locations around the state and the nation - so you can work out anytime, anywhere, as often as you like. If you want to join a gym, look to Blue Cross' Blue365 program and pay a discounted monthly price. Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]. P. O. Box 98012 Baton Rouge, LA 70898-9012 225-298-7238 or 1-800-711-5519 (TTY 711) Fax: 225-298-7240 Email: [email protected]. 2. If your employer owns your health plan and Blue Cross administers the plan, contact your employer or your company's Human Resources Department.Save Money By Staying in Your Network. Not all Blue Cross plans cover the same doctors, hospitals, clinics and labs. Before you get medical care, check to make sure you are going somewhere that is in your plan’s network. You will pay less out of pocket when you stay in your network, and you can avoid getting an unexpected bill.Azara Healthcare, LLC uses BCBSLA attribution to match members with QBPC primary care providers in MDinsight. The practice is responsible for ensuring patients have been correctly assigned to a provider within their EMR. The practice is also responsible for verifying and correcting the patient's diagnosis and participation in the clinical suites.Complete this form to file a provider dispute. This form must be included with your request to ensure that it is routed to the appropriate area of the company, thus avoiding delays in our review process. It is important to include the proper information (based on your reason for review) and submit it to the appropriate mailing address.2024 Dual Plus (HMO-POS D-SNP) Plan H6453-019 - $0-$30.30 per month. Go Back. Available statewide. $0-$30.30 premium. $4,200 on a Flex Card to pay for out-of-pocket costs, including: $1,500 to pay for prescription hearing aids. $300 to pay for eyewear like eyeglasses and contact lenses from your choice of hundreds of participating providers and ...Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Not connected with or endorsed by the U.S. government or the federal Medicare program. This policy has exclusions, limitations, reductions of benefits or terms under which the ... to log in to your online account. Download our BCBSLA app on an iPhone or Android and get healthcare information at your fingertips! 01MK6838 R08/23 Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association. GROUP MEMBERS. State Employees/Retirees. Federal Employees. Abbeville General. Ochsner Clinic Foundation. Slidell Memorial Hospital. Southern Regional Medical Corporation. Terrebonne General Health System. St. Tammany Health System. No fee schedules, basic unit, relative values or related listings are included in CPT. The American Medical Association (AMA) does not directly or indirectly practice medicine or dispense medical services. The responsibility for the content of this product is with BCBSLA and no endorsement by the AMA is intended or implied.BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ... Blue Cross and Blue Shield of Louisiana/HMO Louisiana, Inc. 130 DeSiard Street, Ste. 322 Monroe, LA 71201. Toll Free: 1-800-232-4967 (TTY 711) Fax: 1-877-553-6152 ... 337-231-0005. 337-232-7527 – Group. Lake Charles. 219 W. Prien Lake Street. Lake Charles, LA 70601. 337-480-5315 – Individual. 337-562-0595 – Group. Monroe. 2360 Tower Drive, Ste 102. Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_24619MKLA_M. Get care 24 hours a day, 7 days a week, no appointment needed on your computer, tablet or smartphone. Medicare Advantage Coverage Backed by Blue! With Blue adVantage (HMO) | Blue adVantage (PPO), you get Medicare coverage, plus so much more. Our plans combine medical, hospital and …COVID-19. COVID-19 Vaccines. COVID-19 vaccines are available to Louisianians ages 6 months and up. Get vaccinated as soon as you can to take your best shot at ending the pandemic and help build more immunity in our community. Visit the Louisiana Department of Health website to see a current list of vaccine locations.Finding a Provider. I need help finding a primary care physician or specialist. B. Written by Blue Cross and Blue Shield of Louisiana. Updated over a week ago. We have made it … Access iLinkBlue, a secure online resource for providers who work with Blue Cross and Blue Shield of Louisiana. Verify eligibility, coverage, claims and more. We would like to show you a description here but the site won’t allow us.We have made it easy for our members to find a provider! Click on the Find a Doctor link at the top of any page on bcbsla.com. Choose a directory from the Directories column under the Find a Doctor dropdown menu at the top of the page. 3. Select your network and enter provider name. . 4. View the list of providers returned in the search results.Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_22-425_MKLA. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers.78-80. $233.10. 81+. $242.40. BlueChoice 65, BlueChoice 65 SELECT, BlueChoice 65 PLUS Plan G, and BlueChoice 65 SELECT PLUS Plan G are not connected with or endorsed by the U.S. government or the federal Medicare program. Please see your agent for benefit exclusions, limitations and reductions. 01MK7834 03/23.BCBSLA is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...Blue Advantage from Blue Cross and Blue Shield of Louisiana is a PPO plan with a Medicare contract. Enrollment in either Blue Advantage plan depends on contract renewal. Y0132_22-425_MKLA. We offer health insurance including medical, dental, Medicare Advantage and prescription drug coverage to individuals, families and employers.If you have questions about how your claims information is shared with your provider’s office, please call the Blue Cross Information Governance Office at (225) 298-1751. Get affordable access to quality healthcare with our Quality Blue Primary Care program.Elevance’s $2.5 billion acquisition of Blue Cross Blue Shield of Louisiana is back on. On Thursday, BCBSLA filed a new application with Louisiana’s insurance department to reorganize into a ...Medicare Advantage Coverage Backed by Blue! With Blue adVantage (HMO) | Blue adVantage (PPO), you get Medicare coverage, plus so much more. Our plans combine medical, hospital and …Gym Discounts. Find a participating gym near you starting at just $19 per month and a one-time enrollment fee. If you're an active employee or a non-Medicare retiree, find out what your Magnolia Local Plus plan covers and read more information about your insurance plan.In addition to good working conditions and competitive pay, Blue Cross and Blue Shield of Louisiana provides a comprehensive package of benefits to all eligible employees. Each benefit program has been carefully devised to meet a variety of employee needs. These benefits include time off benefits, such as Paid Time Off and holidays, insurance ...Check My Plan. The best way to determine what type of plan you have (Fully Insured or Administrative Services Only) is to review the back of your ID card. If it includes, the statement below, your plan is an ASO plan. "Blue Cross and Blue Shield of Louisiana provides administrative services only and does not assume any financial risk for claims."The BCBSLA Welcome to the Network notification letter will notify you of next steps and your network participation effective date shall be the effective date indicated on the signature page of your provider agreement. BCBSLA does not backdate network participation. Any claims submitted prior to network participation will process as out-of …BCBSLA and Elevance Health formed the Healthy Blue joint venture, where we have partnered together since 2017 to offer a Blue option to Louisiana’s Medicaid population. Since forming Healthy Blue, it has become clear that our missions and cultures are aligned, with a focus on community, volunteerism, diversity, equity and inclusion.Welcome to Blue Cross and Blue Shield of Louisiana Provider Credentialing. Since 1996, we have been dedicated to fully credentialing providers who apply for network participation. Our credentialing program is accredited by the Utilization Review Accreditation Commission (URAC). All provider information obtained during the …The BCBSLA tool for multi-factor authentication (MFA) is PingID. On your first login to the new Broker Portal, you will be shown the PingID registration process. It is strongly recommended that two options for account recovery are installed.BlueCare Telehealth: Get Care from Anywhere! Medical and behavioral health visits available. Have a BlueCare online medical visit 24/7 or behavioral health visit by appointment using a computer, smartphone, tablet or any device with internet and a camera. Before every visit, you will see what it will cost based on your plan type and … Hearing Impaired Callers contact Louisiana Relay Service at 1.800.846.5277 (TTY) for assistance. Provide LRS with 1.800.599.2583 as the number they use to direct your call to the correct Blue Cross department. Learn about Blue Cross' procedures and policies for complaints, grievances, informal reconsideration and appeals. BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...Download our BCBSLA app on an iPhone or Android and get healthcare information at your fingertips! 01MK6838 R08/23 Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association. *This is not an inclusive list of online account features, and options may vary based on the plan(s) you have. ...BlueCare is powered by AmWell, a vendor that provides the BlueCare telehealth platform for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you need assistance, please contact AmWell by email or telephone, 24/7. Customer support email: [email protected]. Customer support line: 855-269-3554.BlueCare Telehealth: Get Care from Anywhere! Medical and behavioral health visits available. Have a BlueCare online medical visit 24/7 or behavioral health visit by appointment using a computer, smartphone, tablet or any device with internet and a camera. Before every visit, you will see what it will cost based on your plan type and …A contraceptive, or birth control, drug or method helps prevent pregnancy. Most Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc. plans include contraceptive care options. Many plans cover certain contraceptive care prescribed for women with reproductive capacity for $0 out of pocket (no deductible, copay or coinsurance costs ...BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ... We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ... Saver. (2022) Blue Saver is a high-deductible plan. It works best with a health savings account. Here are some other helpful tips about the best ways to use your Blue Saver plan. MEMBER NAME. - Your name will appear here. MEMBER ID NUMBER. - Used to identify you so your provider knows how to bill your health plan.Just a Phone Call Away. Reach out to us for help or any questions you may have about your health care coverage and plan benefits. Call us at: 1-866-508-7145 (TTY 711). Our phone lines are open 8 a.m. to 8 p.m., 7 days a week from October - March and 8 a.m. to 8 p.m., Monday - Friday from April - September.COVID-19. COVID-19 Vaccines. COVID-19 vaccines are available to Louisianians ages 6 months and up. Get vaccinated as soon as you can to take your best shot at ending the pandemic and help build more immunity in our community. Visit the Louisiana Department of Health website to see a current list of vaccine locations.Welcome to Blue Cross and Blue Shield of Louisiana Provider Credentialing. Since 1996, we have been dedicated to fully credentialing providers who apply for network participation. Our credentialing program is accredited by the Utilization Review Accreditation Commission (URAC). All provider information obtained during the credentialing process ...6 2024 Over-the-Counter (OTC) Benefit Catalog Item # 953 $8.00 Gas-X® Softgels, Extra Strength 125mg 20 count Item # 954 $17.50 Gas-X® Softgels, Max Strength 250mg 30 count Item # 303 $9.00 Glycerin Suppository, Adult 25 count Item # 1274 $12.00 Fleet® Glycerin Suppository, Adult 50 count Item # 955 $17.00 Imodium® A-D Anti-Diarrheal …Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected] is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any kind. It is the policy of BCBSLA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual ...Benefits just got easier with eEnrollment. Blue Cross and Blue Shield of Louisiana now offers eEnrollment - a new user-friendly online enrollment tool.*. eEnrollment provides best-in-class technology that makes managing employee benefits more efficient and easier than ever. *Benefitfocus is an independent company providing electronic billing ...Login - iLinkBlue | Blue Cross Blue Shield of LouisianaBCBSLA Authorization Tool Demonstration. March 2021. Presented by Patricia O'Gwynn. Provider Relations Department Blue Cross and Blue Shield of Louisiana. Blue Cross and Blue Shield of Louisiana is incorporated as Louisiana Health Service & Indemnity Company. HMO Louisiana, Inc. is a subsidiary of Blue Cross andAuthorizations. There are services and procedures that must be authorized prior to being performed. Authorization requirements may vary based on the member’s benefit plan. To determine if an authorization is required, please always verify each member’s eligibility, benefits and limitations prior to providing services. To do this, use iLinkBlue.BCBSLA is not responsible for the accuracy, content, views or privacy policies of that website. Any information that you provide to the third party will be subject to the terms of that website including, but not limited to, those related to confidentiality, data privacy and security. You should contact the external site if you have questions ...
Premier Blue. (2022) Premier Blue is the broadest coverage offered by the Cross and Shield with several copayment, coinsurance and deductible plan options to meet your needs. MEMBER NAME. - Your name will appear here. MEMBER ID NUMBER. - Used to identify you so your provider knows how to bill your health plan. PHARMACY COVERAGE.. Prmvoies
Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]. to log in to your online account. Download our BCBSLA app on an iPhone or Android and get healthcare information at your fingertips! 01MK6838 R08/23 Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross Blue Shield Association. We are still here to assist you and want to share a number of ways you can reach customer service: We encourage you to log in to your online account from home 24/7 to check balances, make payments or check claim status. Hear account information via the phone at 1-800-599-2583. Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a ... Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected]. Current Password. Log In. Forgot/Reset Password Need help logging in? iLinkBlue User Guide. Do not save this page to your browser favorites. Click here to be redirected to the page you can save in your browser favorites for iLinkBlue. For login/access issues call (800) 716-2299 option 5 or email [email protected] life insurance coverage is continued during the layoff, leave of absence, furlough or FMLA, then the conversion option would be available at the end of that continuance. For claim, portability, conversion questions and rates, email [email protected] or contact SNL Customer Service at 1-800-376-7734. Southern National Life Claim Form78-80. $233.10. 81+. $242.40. BlueChoice 65, BlueChoice 65 SELECT, BlueChoice 65 PLUS Plan G, and BlueChoice 65 SELECT PLUS Plan G are not connected with or endorsed by the U.S. government or the federal Medicare program. Please see your agent for benefit exclusions, limitations and reductions. 01MK7834 03/23.For more information on the program and to enroll, log in to your Blue Advantage Member Portal. From your Member Portal, you can enroll in the program, view your eligible services, and track your earnings! You may also call 1-833-952-2775, 8 a.m. to 8 p.m., Monday – Friday to enroll. Member Portal.The "Family Glitch" now has a fix. Blue Cross and Blue Shield of Louisiana health economist Mike Bertaut explains the fix, who might benefit from it and what producers need to know about it. Shop plans, check your account information, get answers and more. Visit our provider directory to find a doctor or hospital near you. Check out our Help Center to get answers to common questions. Learn more about our health insurance plans to get coverage. GROUP MEMBERS. State Employees/Retirees. Federal Employees. Abbeville General. Ochsner Clinic Foundation. Slidell Memorial Hospital. The "Family Glitch" now has a fix. Blue Cross and Blue Shield of Louisiana health economist Mike Bertaut explains the fix, who might benefit from it and what producers need to know about it. Pay your bill, shop plans, find an agent and learn more about why Blue Cross is a good choice for your employees.4 Ca 1-866-440-1350 TTY 711 or visit www.BlueAdvantageOTC.com to pace our order. You can order up to credits orth of over-the-counter supplies per quarter. 108 MIGRAINE RELIEF Compare to EXCEDRIN® MIGRAINE 24 ct 10 05 PAIN RELIEVING CAPLETS Compare to … BlueCare is powered by AmWell, a vendor that provides the BlueCare telehealth platform for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you need assistance, please contact AmWell by email or telephone, 24/7. Customer support email: [email protected]. Customer support line: 855-269-3554. BlueCare is powered by AmWell, a vendor that provides the BlueCare telehealth platform for Blue Cross and Blue Shield of Louisiana and its subsidiaries. If you need assistance, please contact AmWell by email or telephone, 24/7. Customer support email: [email protected]. Customer support line: 855-269-3554.337-231-0005. 337-232-7527 – Group. Lake Charles. 219 W. Prien Lake Street. Lake Charles, LA 70601. 337-480-5315 – Individual. 337-562-0595 – Group. Monroe. 2360 Tower Drive, Ste 102..